Terms of service
1. Overview
This website is operated by INNOIR. By visiting our website and/or purchasing something from us, you agree to our Terms of Service ("Terms of Service," "Terms"). These terms apply to all users of the website, including visitors, customers, sellers, and others who use content on the site.
Please read these terms carefully before visiting or using our website. By using any part of the website, you agree to these terms. If you do not agree, we ask that you do not use our services.
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
2. Webshop Terms
By agreeing to these terms, you declare that you are at least 18 years old or have permission from a parent/guardian to use our website.
You may not use our products for illegal or unauthorized purposes.
Sending viruses or harmful code is prohibited and will result in immediate termination of our services to you.
3. General Terms
We reserve the right to refuse service to anyone at any time, for any reason.
You understand that your information (excluding credit card details) may be transmitted unencrypted over networks. Credit card information is always encrypted during transfer.
You agree not to copy, duplicate, or exploit any part of our website, services, or content without written permission.
4. Accuracy, Completeness, and Timeliness of Information
We are not responsible if the information on this site is not accurate, complete, or current.
This website may contain historical information. This information is not necessarily current and is provided for reference purposes only.
5. Prices and Product Information
All prices for our products are subject to change without prior notice.
We reserve the right to modify or discontinue products or services at any time without notice.
We do not guarantee that the quality of products, services, or information will meet your expectations.
6. Orders and Payments
By placing an order, you agree to pay the listed price for the product or service.
We reserve the right to cancel or refuse orders, for example, in the case of incorrect pricing or insufficient stock.
Shopify handles the payment process. Your payment information is processed according to Shopify’s secure methods and those of related payment providers.
7. Delivery
We aim to ship orders within the stated delivery time, but we cannot be held liable for delays caused by external parties.
Ensure that you provide the correct shipping address. Incorrect address information is your responsibility.
8. Return Policy
Our return policy is described on the Return Policy page of our website. Please review this policy before making a purchase.
9. Privacy
Your privacy is important to us. Our use of your personal data is described in our Privacy Policy. By using our website, you consent to this processing.
10. Limitation of Liability
INNOIR Official is not liable for any direct, indirect, or consequential damages arising from the use of our website, services, or products.
In no event will our liability exceed the amount you have paid for the services or products.
11. Changes to the Terms
We reserve the right to change these terms at any time. Changes take effect as soon as they are posted on the website. It is your responsibility to review these terms regularly.
12. Governing Law
These terms are governed by and interpreted in accordance with the laws of Belgium, and disputes will be submitted to the competent court in Antwerp.
13. Contact Information
If you have any questions about our terms, please contact us using the details below:
Email for general inquiries: info@innoir.be
Email for returns: returns@innoir.be.