Legal notice

Legal Notice

1. Identity of the Company

In accordance with Belgian and European legislation, we provide the following information about our business:

Company Name: INNOIR
Adres: Nielsestraat 265, 2850 Boom, België.
E-mail: info@innoir.be
Enterprise number: 1030.964.302
VAT number: BE1030.964.302

2. Governing Law and Jurisdiction

This website and all transactions via the website are subject to Belgian law. Any disputes will be handled exclusively by the competent courts in Antwerp, unless otherwise determined by mandatory European regulations.

3. Intellectual Property Rights

All content on this website, including but not limited to text, images, logos, designs, trademarks, videos and software, is protected by intellectual property laws and may not be copied, reproduced or distributed without our express written permission.

4. Limitation of liability

While we strive to include accurate and up-to-date information on our website, we cannot guarantee that all content is error-free or complete.

We are not liable for direct or indirect damage resulting from the use of the website or its unavailability.
The customer is responsible for correctly entering information, such as address details. We are not liable for incorrect deliveries due to incorrect information.

5. Processing of Personal Data

We value the privacy of our customers. The processing of personal data is done in accordance with the General Data Protection Regulation (AVG/GDPR) and Belgian privacy legislation. Consult us Privacy Policy for more details on how we collect, use and protect your data.

6. Consumer rights

In accordance with Belgian and European law, as a consumer you are entitled to:

Right of withdrawal: You have the right to cancel your order within 14 days of receipt without giving any reason, as laid down in Directive 2011/83/EU on consumer rights. Please see our Returns Policy for more information.

Warranty: Items that are defective or non-compliant are covered by a legal warranty period of 2 years, as determined by Belgian consumer law.

7. Online Dispute Resolution

In accordance with EU Regulation No. 524/2013, you can rely on the European ODR (Online Dispute Resolution) platform for disputes regarding online purchases. This platform can be reached via the following link: https://ec.europa.eu/consumers/odr/.

8. Cookies and Tracking

This website uses cookies and tracking technologies to improve your user experience and ensure certain functionalities. By using the website, you agree to our use of cookies as described in our Cookie Policy.